Careers

Job Overview:

We are seeking a reliable and professional Appliance Delivery Driver & Installer to join our team. The ideal candidate will be responsible for the safe and timely delivery, installation, and setup of household appliances such as refrigerators, washers, dryers, and ranges. This role requires strong customer service skills, attention to detail, and the physical capability to lift and move heavy equipment.

Key Responsibilities:

• Load, transport, and deliver appliances to customer homes or businesses.
• Install and set up appliances according to manufacturer specifications and safety standards.
• Test appliances after installation to ensure proper functionality.
• Educate customers on basic appliance use and maintenance.
• Maintain accurate delivery and installation records.
• Inspect vehicles and equipment before and after trips, ensuring proper maintenance and cleanliness.
• Follow all traffic laws, safety procedures, and company policies.
• Communicate effectively with dispatchers, warehouse staff, and customers.
• Handle customer concerns professionally and escalate issues as needed.

Qualifications:

• High school diploma or GED.
• Valid driver’s license with a clean driving record.
• Prior experience in appliance delivery and installation preferred.
• Ability to use hand tools, power tools, and moving equipment (e.g., dollies, straps).
• Physical stamina: able to lift and move up to 100 lbs.
• Strong customer service and communication skills.
• Basic mechanical aptitude and problem-solving ability.
• Ability to work independently and in a team environment.
• Must pass a criminal background check and drug screening.

Work Conditions:

• Must be able to work flexible hours, including weekends.
• Exposure to various weather conditions during delivery.
• Frequent standing, bending, lifting, and climbing stairs.

Benefits:

• Competitive pay
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• On-the-job training and uniform provided

Job Overview:

The office administrator is an important piece of the overall success of Snow Bros. Appliance! This position plays a crucial role in the smooth and efficient operation of our store. The individual in this position will handle various administrative tasks, maintain office organization, assist in customer service, and support the management team to ensure day-to-day business operations are running efficiently. This is a vital role for ensuring that both front-end and back-end operations are handled seamlessly.

Key Responsibilities:

• Administrative Support:
  • Answer phone calls, emails, and other communications from customers, suppliers, and internal team members.
  • Manage and organize office records.
  • Maintain filing systems, ensuring all records are updated and stored securely.
  • Handle office supplies and place orders when necessary.
• Customer Service:
  • Greet customers both in-person and on the phone, providing assistance as needed.
  • Address customer inquiries regarding product information, pricing, availability, and delivery schedules.
  • Process customer complaints or concerns and escalate to management as needed.
• Data Entry & Reporting:
  • Assist in inputting sales data and product details into the store’s systems.
  • Maintain and update customer databases with accurate and current information.
  • Track and follow up on consumer service needs.
• Order Processing:
  • Assist with processing customer orders, including verifying payment details and preparing invoices.
  • Ensure that the delivery schedule is up to date and accurately reflected in the system.
• General Office Maintenance:
  • Keep the office environment clean, organized, and conducive to productivity.
  • Ensure that office equipment is functioning correctly and report maintenance needs to management.

Skills & Qualifications:

• Education:
  • High school diploma or equivalent; Associate’s degree or higher preferred.
• Experience:
  • Prior experience in office administration or a retail environment is preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office (Word, Excel, Outlook) and point-of-sale (POS) systems.
  • Strong attention to detail and accuracy in data entry.
  • Ability to work independently and as part of a team.
  • Customer-oriented with a friendly and professional demeanor.
  • Basic accounting and financial management skills are a plus.

Physical Requirements:

• Ability to sit for extended periods and occasionally lift up to 25 lbs.

Working Conditions:

• Office environment within a retail store setting.
• Must be available to work flexible hours, including weekends or holidays, depending on business needs.

This role provides an opportunity to work in a fast-paced, customer-focused environment while contributing to the overall success of a retail appliance store. The Office Administrator will be an integral part of the team, helping to ensure excellent customer service and smooth store operations.

Benefits:

• Competitive pay
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• On-the-job training

Job Overview:

We are seeking a motivated, customer-oriented, and results-driven appliance sales associate to join our team. As a salesman, you will play a vital role in assisting customers in selecting the perfect appliances for their needs. You'll work with a diverse range of products and brands, ensuring that each customer receives expert advice and exceptional service. This role requires strong product knowledge, excellent communication skills, and a customer-fi rst attitude to drive sales and enhance the shopping experience.

Key Responsibilities:

• Assist customers in selecting appliances based on their needs, preferences, and budget.
• Provide detailed information about product features, pricing, and warranties.
• Answer phones and respond to website inquiries.
• Demonstrate the features and functions of appliances on the sales floor.
• Build and maintain strong relationships with customers to ensure return business.
• Resolve customer complaints in a timely manner.
• Stay up-to-date on product knowledge, promotions and industry trends.
• Process sales transactions and handle customer inquiries.
• Ensure the sales floor is well-organized, clean, and stocked.
• Provide post-sale follow-up to ensure customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Previous retail or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Basic computer skills and familiarity with POS systems.
• Ability to understand technical product specifications.
• Self-motivated and goal‑oriented.
• Must pass a criminal background check and drug screening.
• A passion for customer service and a strong desire to help customers make informed decisions.
• Retail hours including evenings and weekends.

Benefits:

• Competitive pay
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• On-the-job training